Privacy Policy
Last updated: July 22, 2025
Who We Are
Twist & Timber Hospitality Group LLC, d.b.a. Twist and Timber Mobile Bartending, provides professional mobile bartending services throughout Austin, TX. Our website address is https://twistandtimberhospitality.com.
Comments & Contact Forms
When you leave a comment or submit a booking inquiry, we collect whatever you enter; your name, email, phone number, event details, and message—along with your IP address and browser user agent string.
We use these details to:
- Prevent spam
- Respond quickly and accurately to your questions
- Coordinate staffing, inventory, and scheduling for your event
If you use Gravatar, we may hash your email and send it to Gravatar’s servers to retrieve a profile image. Learn more at https://automattic.com/privacy/. Once your comment is approved, that avatar will appear publicly next to your comment.
Media
If you upload images to our site (for testimonials or galleries), please remove any embedded location data (EXIF GPS). Visitors can download images and extract any embedded metadata.
Cookies
We use cookies to make your experience seamless:
- Comment cookies: Save your name, email, and website for one year so you don’t have to refill the form.
- Login cookies (staff/admin only): A temporary cookie checks your browser’s compatibility. Once logged in, we remember you for two days (or two weeks if you choose “Remember Me”) and store screen preferences for one year.
- Post-editing cookies: Admins who edit or publish content will have a one-day cookie indicating the last post ID edited.
Embedded Content from Other Sites
Any videos, images, or articles embedded on our pages behave as if you’d visited the original site. They may collect data, set cookies, or track your interaction if you’re logged in over there.
Who We Share Your Data With
We share your information only with:
- Our internal team and trusted partners (payment processors, scheduling tools) plan and execute your event
- Spam-detection services to keep comments clean
- Legal authorities, if required to comply with the law or protect our rights
How Long We Retain Your Data
- Comments & testimonials: Stored indefinitely to streamline moderation and display.
- Contact & booking records: Retained for at least one year after your event for follow-up, invoicing, and potential rescheduling.
- Account data (if any): You can update or delete your profile at any time; we may retain some information for legal or security reasons.
Your Rights Over Your Data
You have the right to:
- Access & Portability: Request a complete export of all personal data we hold.
- Erasure: Ask us to delete your personal information, except where we’re required to keep it for legal or security purposes.
To exercise these rights, email us at hello@twistandtimber.com.
Where Your Data Is Sent
Comments and form submissions may be transmitted to our hosting provider and spam-detection services. All third parties we work with follow strict confidentiality and security standards.
Contact Us
If you have any questions or concerns about this Privacy Policy, reach out any time:
Twist and Timber Hospitality Group, LLC
d.b.a Twist and Timber Mobile Bartending
5900 Balcones Drive STE 100, Austin, TX 78731
Email: hello@twistandtimberhospitality.com
Phone: (512)-737-9255
Thank you for trusting us with your information. We’re committed to protecting your privacy and delivering outstanding service.