FAQs

What types of events do you service?
We cater to private celebrations, corporate functions, weddings, festivals, pop-ups, and bespoke gatherings of any scale—whether an intimate 25-guest affair or a 1,000-person gala.


What is your minimum guest count or package size?
Our dry-hire option is ideal for groups of 25+. Custom quotes are available for events with unique requirements or equipment needs.


What’s included in your dry-hire package?
Every package features:

  • Professionally trained bartenders
  • Portable bar(s) and back-bar stations
  • Full bar tools (shakers, muddlers, jiggers, etc.)
  • Glassware or eco-friendly disposables
  • Ice bins (with complimentary top-ups)
  • Printed bar menus and signage
  • Setup & teardown services
  • $1 million general & liquor liability coverage

Do you provide alcohol or mixers?
As a dry-hire service, we supply all equipment and staff—you supply the alcohol, mixers, garnishes, and any specialty ingredients.


How do you keep service flowing smoothly during peak demand?

  • Optimal staffing ratio: 1 : 30 bartender-to-guest for high-traffic periods
  • Pre-staged setups: equipment and glassware ready to go
  • Real-time flow tracking: bartenders monitor guest lines to adjust pacing

How far in advance should I book my date?

  • Peak season (holidays, wedding season): at least 90 days ahead
  • Off-peak: typically 30–45 days’ notice

What payment methods do you accept?

  • Major credit cards
  • ACH transfers
  • Business checks
    A 50% non-refundable deposit secures your date; the balance is due 14 days before the event.

What is your cancellation and rescheduling policy?

Please follow our cancellation, refund, and rescheduling policies.


Are your bartenders fully certified and insured?
Yes—each team member is TABC-certified, CPR-trained, and covered under our comprehensive insurance policy.


Can you craft specialty cocktails or themed menus?
Absolutely. While you supply the base spirits, our bartenders provide recipe guides, garnishing techniques, and bar décor recommendations to match your theme.


Do you supply glassware and barware upgrades?
Standard disposable cups are included. À la carte upgrades (coupe glasses, copper mugs, specialty garnish stations) are available to elevate your bar aesthetic.


How do you handle travel and setup logistics?

  • Travel: up to 30 miles round-trip included; $0.88/mile thereafter
  • Setup & teardown: 60–90 minutes each, fully integrated into your package

Can you accommodate non-alcoholic and low-ABV offerings?
Yes—we provide bar tools, recipe guides, and garnish kits for mocktails, artisanal sodas, and low-ABV spritzers. You supply the ingredients.


What happens if the event runs late or the schedule changes?
Our hourly extension option allows service to continue in 30-minute increments, ensuring no rush—even if your celebration lasts longer than planned.


Do you assist with permits and venue requirements?
We supply our liability certificates and all documentation you’ll need; clients are responsible for obtaining any required local permits.


How do you guarantee drink quality at remote or outdoor venues?
Insulated ice bins, portable refrigeration, and temperature-controlled transport keep equipment and ingredients at optimal conditions, from urban rooftops to vineyard backdrops.


What insurance coverage do you carry?
We maintain $1 million in general and liquor liability insurance, can list your venue as an additional insured, and provide certificates instantly via email or online portal.


How do I confirm my booking?
Review and e-sign our online service agreement, submit the 50% deposit, and you’ll receive a confirmation packet to finalize your timeline, equipment layout, and site logistics.